{"id":9684,"date":"2023-01-24T10:46:02","date_gmt":"2023-01-24T10:46:02","guid":{"rendered":"http:\/\/highcarbonstock-org.red-giraffe.co.uk\/?post_type=grievance_mechanism&p=9684"},"modified":"2023-10-12T09:38:38","modified_gmt":"2023-10-12T08:38:38","slug":"hcsa-gm-2022-01","status":"publish","type":"grievance_mechanism","link":"https:\/\/highcarbonstock.org\/es\/grievance_mechanism\/hcsa-gm-2022-01\/","title":{"rendered":"Grievance Case HCSA-GM-2022-01"},"content":{"rendered":"
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Grievance Case HCSA-GM-2022-01<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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HCSA Grievance Summary<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Case Reference:<\/strong><\/td>HCSA-GM-2022-01<\/td><\/tr>
Grievance Raiser:<\/strong><\/td>Musim Mas Holdings Pte Ltd<\/td><\/tr>
Member Respondent:<\/strong><\/td>Tierra Poderosa<\/td><\/tr>
Date Complaint(s) Submitted:<\/strong><\/td>22nd December 2021<\/td><\/tr>
Date Complaint(s) Accepted:<\/strong><\/td>13th May 2022<\/td><\/tr>
Location of Complaint:<\/strong><\/td>N\/A<\/td><\/tr>
Case Status:<\/strong><\/td>Closed<\/td><\/tr>
Grievance Allegation(s):<\/strong><\/td>

Breach of:
i.\u00a0HCSA Membership Requirement Code of Conduct Version 2 dated 20\/12\/2016<\/a>\u00a0\u00a0\u2013 Page 6\u00a0
Grievance Resolution<\/strong>\u00a0\u00a0
\u201cMembers will seek to resolve grievances directly with other member organisations in a timely fashion and will not make unsubstantiated allegations of breaches against other members.\u201d\u00a0<\/p>

ii.\u00a0HCSA Communication and Claims Guide dated 28\/01\/2021<\/a>\u00a0\u2013 Page 11\u00a0
Communications Risk Management\u00a0<\/strong>\u00a0
Members will \u2013 normally in advance of publication \u2013 share information to the affected member and the HCSA secretariat on external communications on HCS Approach-related issues or other issues that may indirectly impact the reputation of HCSA or other members directly.<\/p><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Grievance Case Timeline\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DATE<\/th>EVENT \/ ACTIVITY<\/th>DOCUMENT<\/th><\/tr><\/thead>
22 Dec 2021<\/td>HCSA receives grievance letter and complaint form from Complainant<\/td>\u00a0<\/td><\/tr>
28 Jan 2022<\/td>Complaint deemed Complete by HCSA Grievance Unit<\/td>\u00a0<\/td><\/tr>
13 May 2022<\/td>Complaint is formally Accepted by HCSA Grievance Unit<\/td>Complaint<\/a><\/td><\/tr>
20 May 2022<\/td>Member Respondent notified of the accepted complaint<\/td>\u00a0<\/td><\/tr>
20 May 2022<\/td>Complaint record and case tracker published on the HCSA website<\/td>\u00a0<\/td><\/tr>
20 June 2022<\/td>Member Respondent\u2019s Response to the Complaint received by the Grievance Unit<\/td>Response<\/a><\/td><\/tr>
16 March 2023<\/td>Grievance Panel members <\/span>convened<\/span> for the Mighty <\/span>Earth_Musim<\/span> Mas Grievance Case.<\/span><\/span>\u00a0<\/span><\/td>\u00a0<\/td><\/tr>
1 Jun 2023<\/td>Grievance Panel members first meeting on developing the Case Plan<\/span><\/span><\/td>\u00a0<\/td><\/tr>
20 Jun 2023<\/span><\/span>\u00a0<\/span><\/td>Case Plan finalised and the summary <\/span>shared with complainant and defendant<\/span><\/span> via official letter to both parties.<\/span><\/td>

Grievance Unit’s letter to both parties<\/a><\/p>

Grievance Panel’s letter to HCSA Executive Committee<\/a><\/p><\/td><\/tr>

10 July 2023<\/span><\/span>\u00a0<\/span><\/td>Musim Mas and Mighty Earth responded to queries from the Grievance Panel.<\/td>

Response from Musim Mas<\/a><\/p>

Response from Mighty Earth<\/a><\/p><\/td><\/tr>

15 August 2023<\/td>Grievance Panel sends 2nd letter to HCSA Executive Committee<\/td>Grievance Panel’s 2nd letter to HCSA EC<\/a><\/td><\/tr>
15 August 2023<\/td>Grievance Panel sends letter to HCSA Secretariat<\/td>Grievance Panel’s letter to HCSA Secretariat<\/a><\/td><\/tr>
22 August 2023<\/td>HCSA Executive Committee responded to Grievance Panel’s 2nd letter<\/td>HCSA EC’s response to 2nd letter <\/a><\/td><\/tr>
22 August 2023<\/td>HCSA Secretariat responded to Grievance Panel’s letter<\/td>HCSA Secretariat response to letter<\/a><\/td><\/tr>
31 August 2023<\/td>Grievance Panel’s Final Decision shared to both parties.<\/td>Final Decision<\/a><\/td><\/tr>
5 October 2023<\/td>Grievance Panel’s Case Closure letter shared to Grievance Unit and both parties.<\/td>

Case closure letter to Grievance Unit<\/a><\/p>

Case Closure letter to both parties<\/a><\/p><\/td><\/tr>

12 October 2023<\/td>Case Closed<\/td>\u00a0<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

HCSA Grievance Summary Case Reference: HCSA-GM-2022-01 Grievance Raiser: Musim Mas Holdings Pte Ltd Member Respondent: Mighty Earth Date Complaint(s) Submitted: 22nd December 2021 Date Complaint(s) Accepted: 13th May 2022 Location of Complaint: N\/A Case Status: Closed Grievance Allegation(s): Breach of:i.\u00a0HCSA Membership Requirement Code of Conduct Version 2 dated 20\/12\/2016\u00a0\u00a0\u2013 Page 6\u00a0Grievance Resolution\u00a0\u00a0\u201cMembers will seek to […]<\/p>","protected":false},"author":1,"featured_media":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[],"tags":[],"_links":{"self":[{"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/grievance_mechanism\/9684"}],"collection":[{"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/grievance_mechanism"}],"about":[{"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/types\/grievance_mechanism"}],"author":[{"embeddable":true,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/comments?post=9684"}],"version-history":[{"count":72,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/grievance_mechanism\/9684\/revisions"}],"predecessor-version":[{"id":16131,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/grievance_mechanism\/9684\/revisions\/16131"}],"wp:attachment":[{"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/media?parent=9684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/categories?post=9684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/highcarbonstock.org\/es\/wp-json\/wp\/v2\/tags?post=9684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}