{"id":84,"date":"2022-09-23T11:53:28","date_gmt":"2022-09-23T10:53:28","guid":{"rendered":"http:\/\/highcarbonstock-org.red-giraffe.co.uk\/?page_id=84"},"modified":"2023-10-12T07:57:37","modified_gmt":"2023-10-12T06:57:37","slug":"grievance-mechanism","status":"publish","type":"page","link":"https:\/\/highcarbonstock.org\/fr\/forest-conservation-monitoring\/grievance-mechanism\/","title":{"rendered":"M\u00e9canisme de r\u00e8glement des griefs"},"content":{"rendered":"
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M\u00e9canisme de r\u00e8glement des griefs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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The HCSA Grievance Mechanism sets out the process to ensure a timely, independent and effective resolution of complaints against HCSA members for allegations of breaches of the HCSA Code of Conduct<\/a> or the application of the HCSA methodology.<\/p>

It exists to escalate concerns that cannot be resolved between the relevant parties, or when the resolution proposed by the HCSA member is not recognised as a mutually agreed outcome by the affected parties.<\/p>

It was developed to be in line with the UN Guiding Principle on Business and Human Rights, such as being accessible, predictable, equitable and transparent providing for continuous learning and dialogue and \u2018rights-compliant\u2019, meaning it should ensure outcomes and remedies accord with internationally recognised human rights.<\/p>

It is intended to enable rapid escalation of the grievance with HCSA members in a way that: addresses problems; reaches agreement on procedures to resolve the grievance including via the organisation\u2019s or company\u2019s own mechanisms or relevant judicial mechanisms; or avoids grievances escalating and becoming conflictual.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Download the HCSA Grievance Mechanism Guidance:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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M\u00e9canisme de r\u00e8glement des griefs du HCSA<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tFran\u00e7ais<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Who can raise a complaint?\n\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A\u00a0\u2018Grievance Raiser\u2019\u00a0can be any individual or collective, such as a business entity, union, non-profit organisation or other stakeholder. \u00a0More than one Grievance Raiser can contribute to the submission of a complaint and a third party may also file a complaint on behalf of others if there is clear, written evidence that they are authorised to do so.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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How to submit a complaint?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A Grievance Raiser can file a complaint in the language of their choice via this online form<\/strong><\/a>\u00a0<\/strong>or download the\u00a0Grievance Mechanism Complaint Form<\/a>\u00a0and email to the HCSA Secretariat info@highcarbonstock.or<\/a>g or send a hard copy – details in the form.<\/p>

Please note this grievance case was received prior to the launch of the HCSA Grievance Mechanism and was investigated under the<\/span> HCSA Interim Grievance Resolution Procedure<\/a>.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Active HCSA Grievance Cases<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CASE REFERENCE<\/th>GRIEVANCE RAISER<\/th>DEFENDANT<\/th>LOCATION<\/th>STATUS<\/th>DATE FILED<\/th><\/tr><\/thead>
HCSA-GM-2018-01<\/a><\/td>Milieudefensie, Sustainable Development Institute & Friends of the Earth USA<\/td>Golden Agri Resources (GAR)<\/td>Liberia<\/td>Active<\/td>21 Aug 2018<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CASE
REFERENCE<\/th>		GRIEVANCE RAISER<\/th>DEFENDANT<\/th>LOCATION<\/th>STATUS<\/th>DATE FILED<\/th><\/tr><\/thead>
HCSA-GM-
2022-01<\/a><\/td>		Musim Mas Holdings Pte Ltd<\/td>Mighty Earth<\/td>N\/A<\/td>Closed<\/td>22 Dec 2021<\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tGrievance Case HCSA-GM-2018-01 - Summary<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Grievance Raiser:<\/strong>
Milieudefensie, Sustainable Development Institute & Friends of the Earth USA<\/p>

Defendant:<\/strong>
Golden Agri Resources (GAR)<\/p>

Location:<\/strong>
Liberia<\/p>

Status:<\/strong>
Active<\/p>

Date filed:<\/strong>
21 Aug 2018<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tView Grievance Case<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please note this grievance case was received prior to the launch of the HCSA Grievance Mechanism and was investigated under the<\/span> HCSA Interim Grievance Resolution Procedure<\/a>.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tGrievance Case HCSA-GM-2022-01 - Summary<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Grievance Raiser:<\/strong>
Musim Mas Holdings Pte Ltd<\/p>

Defendant:<\/strong>
Mighty Earth<\/p>

Location:<\/strong>
N\/A<\/p>

Status:<\/strong>
Active<\/p>

Date filed:<\/strong>
22 Dec 2021<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tView Grievance Case<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

The HCSA Grievance Mechanism sets out the process to ensure a timely, independent and effective resolution of complaints against HCSA members for allegations of breaches of the HCSA Code of Conduct or the application of the HCSA methodology. It exists to escalate concerns that cannot be resolved between the relevant parties, or when the resolution […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":14,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/pages\/84"}],"collection":[{"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":154,"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/pages\/84\/revisions"}],"predecessor-version":[{"id":16121,"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/pages\/84\/revisions\/16121"}],"up":[{"embeddable":true,"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/pages\/14"}],"wp:attachment":[{"href":"https:\/\/highcarbonstock.org\/fr\/wp-json\/wp\/v2\/media?parent=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}